Derwent Valley Mills World Heritage Site: Knowing Who Your Customers Are

Monday, November 16, 2020

Is your business making the most of being within the Derwent Valley Mills World Heritage Site? This workshop aims to provide you with the tools and insights to…

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Are you 16 – 24 yrs old & thinking of starting up your own business?

Wednesday, October 14, 2020

Kick-Off In Business Free Online Workshops Are you 16 – 24? Do you want to start your own business? Do you live or work in Derbyshire or Nottinghamshire?…

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COVID – 19 Marketing Strategy workshop (4-week workshop)

Wednesday, September 16, 2020

COVID – 19 Marketing Strategy workshop (4-week workshop) Duration: 4 x 3-hour Webinar sessions Included: 4 x complimentary eBooks & business templates Key areas covered in these online…

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Online fully funded marketing workshops for Derbyshire businesses

Wednesday, June 17, 2020

COVID-19 MARKETING STRATEGY ONLINE WORKSHOPS Are you an SME business based in Derbyshire? This is for you, a fully funded 12-hour online training package! Previous workshops have been…

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Fully funded marketing workshops for businesses in Derbyshire!

Monday, November 11, 2019

This workshop is free for visitor economy businesses based in Derbyshire to attend as it is funded by the European Regional Development Fund through our Developing and Growing…

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100% Fully Funded Workshops in Derbyshire

Friday, December 15, 2017

Marketing Peak District and Derbyshire are proud to announce that we have successfully secured £1.49m European Regional Growth Fund (ERDF) funding to give your business a marketing edge….

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Customer Service Greatness – make it happen.

Tuesday, May 30, 2017

Get your business noticed for all the right reasons What is the difference between good service and great customer service? The answer is all about people – people…

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Customer service failure is not a business option

Thursday, May 25, 2017
Customer service failure is not an option

Do not pay the high cost of failure in customer service – it could bring you to your knees We spend a lot of time at Peakinsight researching,…

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Some customer service skills are priceless – A smile is one of them.

Sunday, May 21, 2017
A smile, plus the warmth it brings, one of the key customer service skills

A well timed smile is simply one of the strongest tools in your customer service armoury Chances are time and money has been spent to provide customer service…

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Saying sorry in business and meaning it.

Saturday, May 13, 2017
saying sorry in business

Apologies can be difficult but, done properly, can win you fans. Anyone who remembers the old film ‘Love Story’ with remember the quote of “love means never having…

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